Making A Complaint

It is always our intention to provide a first class service, however if at any time you are dissatisfied with the service we provide you should in the first instance contact us and we will try to resolve matters.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at

For more information on our Complaint Handling Procedures please see the link below:

Click Here to see how we will deal with your complaint.

Insurance Tip number 8
Remember in the event of a major incident it is not just the time to rebuild the property that you have to take into account but also the time to regain the customers that will move away from you.
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Jackson Insurance Brokers Ltd is an Authorised Representative of A-One Insurance Services (Bmth) Ltd which is authorised and regulated by the Financial Conduct Authority 0333 222 1185 © September 2012